Handle Your Business Calls in a Professional Manner
The auto-attendant integrated in the business VoIP phone system manages all business calls in a professional manner. Therefore it is not required to maintain additional staff for attending calls; this means that you can reduce your business expenses considerably. The system receives all the calls with professional sounding greeting messages. It can be customized to play greeting messages based on the time and day such as office hours, after office hours, weekends and holidays.
Auto attendant offers the callers a set of options such as dial by name, dial by extension, zero out to live operator and more. The calls are routed to the appropriate departments or employees based on the option selected by the caller. It can handle multiple calls at the same time without giving busy signals to the callers.
Communicate with Your Business Clients from Any Location
The VoIP auto attendant can transfer all incoming calls to the set of alternate numbers including cell phone numbers provided after a specific number of rings. This feature is normally referred as find me follow me call forwarding. This feature enables you to control your business from any location and still give the callers the impression that you are answering from your corporate office. The system transfers unanswered calls to the voicemail system, where the callers can leave voice messages. This further avoids the chances of missing important business calls. The system is also proficient enough to transfer the voice mails to the email account of employees as audio file attachments so that it can be later checked using a computer. Thus you can maintain contact with your customers even when you are on the move.
Cost-effective Communication Choice
For utilizing the features of business VoIP phone system included with auto-attendant, it is not required to purchase or maintain costly PBX equipments in your office premises. The equipments are maintained at the site of the service provider and the services are offered through a hosed server with the help of high bandwidth Internet or telephone connection. The PBX services are shared among a number of users and therefore it can be availed of at reasonable monthly charges.